Your accommodation in Wengen

No, because Wengen is a virtually traffic free resort and locals as well as guests appreciate the peace and the quiet resulting from this – almost like 129 years ago.

On arrival and departure:

We pick up your luggage from the train station with our yellow electric car. You can call us free of charge from the train station in Lauterbrunnen or Wengen (free phone when making your hotel reservation) or you can let us know your arrival in advance.

On departure we will check in your luggage at the train station: To the airport in Switzerland or directly to the final airport abroad (depending on the airline), sometimes you will already receive your boarding pass from us.

Transport to the ski resort:

So that our guests can easily get to the gondola lift or the train station and back to the hotel, you have the possibility to deposit your skis/snowboard and boots directly next to the gondola lift/train station Wengen. This service is free of charge for our guests.

We would like you to relax during your holiday and to make the most out of your stay with us, escaping from your everyday routine, enjoying the natural surroundings, as well as some of the finest views in Wengen, relaxing in our whirlpool or participating in the activity programme of Wengen tourism.

There is a wealth of possibilities - you will be astonished! Get away from it all! However, if  you would like to watch TV the television in our public TV room next to the front desk is to your disposal.

As our hotel is over 100 years old, the water System can be overloaded in peak-periods due to increasing water consumption. This sometimes means that the water pressure drops down while lots of guests are having a shower or using water, for example in the evening. Unfortunately, due to the age of the hotel this is something which we are unable to change.

Yes, it is excellent! We recommend tasting our 5 course dinner (alternatively 3 courses out of 5) at least once. Our cuisine is international and offers a wide range of flavours. We attach great importance to seasonal and fresh products of highest quality. Therefore in summer lots of the vegetables and herbs have been grown in our own garden. If you have specific dietary requirements we are happy to cook special meals for you on request (e.g. vegetarian, gluten-free, lactose-free etc.)

We serve breakfast, dinner and small dishes for lunch. We have a big selection of beverage and serve it at the bar, in the restaurant, on the terrace and in all lounges.

We would appreciate, if you do not bring your own food and drinks to the pubic area to eat or drink it there.

Our rooms are not equipped for selfcatering and there is no kitchen, microwave or fridge for public use.

Thank you for your understanding.

You can boil your egg by yourself to your own taste. Scrambled/sunny side up eggs and omelettes can be ordered with the waiting staff (extra charge).

No, neither the rooms nor the entrance area of the hotel are wheelchair accessible. Our guests should be able to climb stairs in any case.

Our hotel is built of wood so, due to safety reasons (fire danger) we can’t offer these facilities in our guest rooms.

You can order drinks at the front desk from early morning until late evening and also take them up to your room. Our chambermaids will wash and iron your laundry. Just leave the laundry bag on your bed in the morning and 24 hours later you will receive it back.

• Timetables for train/Postauto/boat in Switzerland and abroad (print timetables)
• Trips
• Hiking maps and proposals
• Sale of excursion tickets
• Events
• Daily and weekly program in the area or the whole Switzerland
• Weather forecast
• Telephone numbers
• We send e-mails or faxes.
• Stamps and postcards
• We sell chocolate, toothbrush and toothpaste.
• Free WLAN: In the reception area, the lounges and the rooms you have access to an Ethernet/Lan/RJ45 connection.
• We lend adapters and umbrellas (deposit 10.--).

You can use the Wi-Fi connection in the whole house. The use of our wireless LAN (Bellevue Guest) is free of charge for hotel guests. Please ask for the password at the reception.

You have the possibility to rent skis and boots at the CENTRAL SPORT (Intersport shop) right next to the Männlichen Gondelbahn. The costs for the adjustment will be offered to you by the hotel.

We are happy to accept your reservation by telephone, e-mail, fax or post.

We will also send you our offer or confirmation by e-mail, fax or post. You can also book online if you do not want any other questions answered.

As a guarantee of your reservation we need your address and credit card number. We do not require a deposit.

Payment methods: cash, debit cards, credit cards.

Let us know if you are allergic to anything, for example food intolerance or room allergy. We will be happy to take this into consideration.

You can hire sledges from us. You can either sledge in the immediate vicinity or take the train or gondola up and make a long descent. Depending on the snow conditions, you can also sledge to Lauterbrunnen.

Here you can find our hotel information in other languages linked as a PDF file

• Italian
• Spanish
• Swedish
• Finnish
• Russian
• Chinese
• Taiwan
• Japan

Here you will find our hotel information linked as a PDF file.

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